![]() Please include the following with your package: Securely pack all items that you would like to be returned and post mark via registered mail with tracking info as we are not liable for shipments which may go missing during transit. Special order merchandise or any item indicated on the website as non-returnable is as such.ĭefective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.Exchange as long as stock is available of same item. Clearance product from our monthly “Timed Sales” are eligible for return or refund.Purchases via our Tightass Tuesday promotion cannot be exchanged or refunded.If returning a wetsuit for warranty assessment, please ensure the wetsuit is thoroughly dry inside and out, otherwise there will be a delay in processing your return for hygiene reasons.Claims for missing items or items damaged in transit must be received within 7 business days of receipt of merchandise.Adreno is not responsible for any consequential or incidental damage resulting from the use of any merchandise bought from us including lost or stolen equipment.Adreno is not responsible for personal data or items left in returned merchandise.Adreno is not responsible for mis-handling of products or ill-treatment of goods.We can only refund or exchange products provided they haven't been used in the water and are undamaged. All returned items must be in new condition, in their original unaltered box (including an intact PLU code) and must include all packing material, blank warranty cards, manuals and accessories.If all conditions are not met, Adreno reserves the right to refuse the return or to charge a minimum 15% restocking fee. That's why returns to Adreno are fast & easy! If you are dissatisfied with your purchase for any reason, you may return it to Adreno within 30 days of the purchase date, subject to the conditions and exclusions below: Eligibility Conditions
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